These Terms of Service ("Terms") govern your access to and use of Ramply's mobile app and web services (the "Service"), provided by Ramply ("Ramply," "we," "us"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and able to form a binding contract. The Service is for business/professional use by sales representatives and organizations.
2. Accounts
You are responsible for your account credentials and all activity under your account. Provide accurate information and keep it current. Notify us at support@tbltap.com of any unauthorized use.
3. Subscriptions and billing
Paid plans (including "Pro" features such as live transcription and full per-door tracking) are purchased and managed through our website via a third-party payment processor. Fees are billed in advance on a recurring basis and are non-refundable except where required by law. You can cancel via your account; access continues until the end of the paid period. We may change pricing with notice.
4. Recording — your obligations and responsibility
The Service includes audio recording and transcription. You alone are responsible for lawful use.
You represent, warrant, and agree that:
- You will inform the other party that the conversation is being recorded and obtain any consent that applicable law requires before recording;
- You will know and comply with all laws in the jurisdiction where you operate, including two-party/all-party consent, wiretapping, eavesdropping, and privacy laws;
- You will not use the Service to record unlawfully, harass, or violate anyone's rights;
- You are responsible for the content you record and its retention.
Ramply provides the tool "as is" and does not advise on the legality of any particular recording. Your misuse is your responsibility.
5. Acceptable use
You will not: (a) break the law or violate third-party rights; (b) reverse engineer, resell, or misuse the Service; (c) upload malware or attempt to gain unauthorized access; (d) use the Service to record where prohibited; or (e) use outputs in a deceptive or unlawful manner.
6. AI features
Transcripts and coaching are generated by AI and may be inaccurate or incomplete. They are informational aids, not professional, legal, or compliance advice. You are responsible for verifying outputs before relying on them. Usage may be metered (including AI "tokens") for billing and abuse prevention.
7. Your content
You retain ownership of your recordings, transcripts, and notes ("Your Content"). You grant Ramply a limited license to host, process, transcribe, and analyze Your Content solely to provide the Service to you. You are responsible for having the rights and consents necessary for Your Content.
8. Intellectual property
The Service, excluding Your Content, is owned by Ramply and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that AI outputs are accurate or that recording is lawful in your circumstances.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMPLY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (b) USD $100.
11. Indemnification
You will indemnify and hold harmless Ramply and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your recording of any conversation, including failure to disclose recording or obtain consent, or any violation of recording, wiretapping, or privacy laws; (c) Your Content; or (d) your breach of these Terms.
12. Binding arbitration; class action waiver
PLEASE READ — THIS AFFECTS YOUR LEGAL RIGHTS.
- Agreement to arbitrate. You and Ramply agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration, administered by a recognized arbitration provider under its consumer/commercial rules, rather than in court, except that either party may bring an individual claim in small-claims court.
- Class action waiver. You and Ramply agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
- Governing rules & venue. The arbitration will be governed by the Federal Arbitration Act. Venue and seat of arbitration, and the governing law, are set in Section 14.
- Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@tbltap.com with your name and account email and the statement that you opt out of arbitration.
- Severability. If the class-action waiver is found unenforceable as to a claim, that claim (and only that claim) will proceed in court; the rest of this Section remains in effect.
13. Termination
You may stop using the Service at any time. We may suspend or terminate access for breach or to protect the Service. Upon termination, your license ends; certain provisions (ownership, disclaimers, liability limits, indemnity, arbitration) survive.
14. Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Subject to Section 12, exclusive venue for any permitted court action lies in the state and federal courts located in New Castle County, Delaware.
15. Changes
We may update these Terms. Material changes will be posted at ramply.io with a new date. Continued use means acceptance.